Privacy Policy

We may collect personal information when you visit our website, complete forms or assessments, register for events or retreats, purchase a membership, or communicate with us by email, SMS, or other channels.

Information collected may include:

• Name

• Email address

• Phone number

• Billing and transaction details

• Event registration information

• Membership status and preferences

• Communication history

We do not knowingly collect personal information from children under the age of 13.

Your information is used to:

• Provide access to memberships, events, retreats, and services

• Process payments and registrations

• Verify membership status for member-only access

• Send confirmations, reminders, updates, and administrative messages

• Communicate relevant announcements and program information

• Improve our operations, website, and member experience

• Comply with legal and regulatory obligations

We do not sell or rent your personal information.

Zenith Mastermind uses a trusted customer relationship management (CRM) and communication platform to manage memberships and member communications.

Information you submit through our website, forms, registrations, or purchases may be stored and processed within this platform to:

• Manage memberships and member status

• Send email and SMS communications

• Automate confirmations, reminders, and follow-ups

• Track event registrations and attendance

• Maintain accurate member records

This platform acts as a data processor on our behalf and is contractually obligated to protect your information using industry-standard security practices.

By providing your phone number and submitting a form on our website, registering for an event, or purchasing a membership, you expressly consent to receive communications from Zenith Mastermind via email and SMS/text messages, which may include:

• Membership confirmations and renewal reminders

• Event confirmations, reminders, and updates

• Administrative or operational messages

• Program announcements and relevant communications

Consent is not a condition of purchase. Message frequency may vary based on your interactions with Zenith Mastermind. Message and data rates may apply depending on your mobile carrier.

You may opt out of SMS communications at any time by replying STOP to any text message. You may opt back in by replying START or contacting us directly. For assistance, reply HELP or contact us at admin@zenithmastermind.com. Certain transactional or administrative messages may still be sent when necessary to deliver services you have requested.

Payments are processed through secure third-party payment providers. Zenith Mastermind does not store full credit card numbers on its servers. Payment providers receive only the information necessary to complete transactions securely.

Our website may use cookies and analytics tools to understand website usage and traffic patterns and to improve functionality and performance. You may disable cookies in your browser settings, though some site features may not function as intended.

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse. While no system can guarantee absolute security, we work with reputable platforms and providers that maintain industry-standard safeguards.

You may request to:

• Access the personal information we have on file

• Update or correct your information

• Request deletion of your information, subject to legal, contractual, or operational requirements

Requests can be made by contacting us at the email address below.

In addition to our CRM platform, we may use trusted third-party providers for website hosting, event registration, payment processing, and email and SMS delivery. These providers are given access only to information necessary to perform their services and are required to safeguard your data.

Under the EU/UK General Data Protection Regulation (GDPR), we process your personal information only where we have a lawful basis. The bases we rely on are:

• Contract: to fulfill your membership, event registration, or retreat booking you requested.

• Consent: for analytics cookies, marketing communications, and any optional profiling — only after you opt in.

• Legitimate interests: to respond to your inquiries, keep our records accurate, and keep the community safe — never overriding your rights and freedoms.

• Legal obligation: to meet record-keeping, tax, and regulatory requirements.

Where we rely on consent, you may withdraw it at any time by contacting us at the email below or by adjusting your cookie preferences. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.

If you are in the EU, UK, or another jurisdiction with comparable privacy laws, you have the following rights over your personal data:

• Access — request a copy of the personal data we hold about you.

• Rectification — ask us to correct inaccurate or incomplete information.

• Erasure (right to be forgotten) — ask us to delete your data where there is no compelling reason to keep it.

• Restriction — request we limit processing while a dispute is resolved.

• Data portability — receive your data in a structured, machine-readable format.

• Objection — object to processing based on legitimate interests or for direct marketing.

• Withdraw consent — withdraw consent for analytics or marketing processing at any time.

• Lodge a complaint — with your local supervisory authority if you believe we have mishandled your data.

To exercise any of these rights, contact us at admin@zenithmastermind.com. We will respond within one month, as the GDPR requires.

Zenith Mastermind operates from the United States, and your information may be processed by our CRM, payment, email, SMS, and analytics providers whose servers are outside the EU/UK. Where your data is transferred to a country not deemed to provide adequate protection, we rely on appropriate safeguards such as the EU Standard Contractual Clauses, or another lawful transfer mechanism, and we require the same of our processors. A copy of the relevant safeguards is available on request.

We divide cookies into three groups: strictly necessary (the site cannot function without them and they remember your consent choice), analytics (understanding usage and traffic to improve the site), and marketing (proactive outreach and remarketing). When you first visit, we show a cookie banner so you can accept all, accept necessary only, or manage individual preferences. You can change your choice at any time by clearing your local consent record and refreshing.

We keep personal data only as long as necessary to fulfill the purpose for which it was collected: while your membership or registration is active, to deliver the services you requested, and to meet legal, accounting, or regulatory requirements. After that, we delete or anonymize your data unless a longer retention period is required by law.

We do not knowingly collect personal information from children under 13, and we do not knowingly direct our services to them. If you believe a child has provided us with personal data, contact us so we can delete it.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date. We encourage you to review this page periodically.

If you have questions about this Privacy Policy, your rights, or how your information is handled, please contact:

Zenith Mastermind
Email: admin@zenithmastermind.com